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Top 10 Managed Service Providers in Melbourne Australia

While the challenge of managing internal IT teams on a stringent IT budget is an uphill one, it is not without a solution. Managed service providers are the modern-day answer to the problem of effectively stretching IT budgets while addressing IT concerns and supporting employees to perform at a peak level. 

But how do businesses in Melbourne, Australia sift through the plethora of managed service providers available? How do you determine which business offers the services that most suit your needs? More importantly, how do you know which providers offer the best bang for buck?

In this article, we’ll explore 10 of the top-rated MSPs in Melbourne Australia, helping you choose the right one to work with.

1. Linktech Australia

With services ranging from Managed IT to cloud security, Linktech aims to be Australia’s most responsive people-focused IT provider.

Linktech designs and implements technological solutions, providing simple, secure, and accessible IT solutions to (SMBs) small to medium-sized businesses and mid-market entrepreneurs in Australia.

More importantly, the culture at Linktech is laser-focused on building strong partnerships and creating a positive customer experience across the board. Businesses can expect smooth uncomplicated processes from this 5-star rated Microsoft Gold partner.

2. Kaine Mathrick Tech

Kaine Matrick Tech is an Australian-owned and Australian-run IT managed service and cybersecurity partner whose focus is “doing what’s right for your business”.

KM Tech has been in business since 2010, and with a robust clientele base including Lenovo, and partnerships with Microsoft and HP. KM Tech offers the right fit for companies that want a managed service provider that can support their business growth, with services including hardware procurement, IT strategy and consulting, and cybersecurity among many others.

3. First Focus

First Focus is an Australian company whose focus is on providing scalable support and infrastructure to mid-sized businesses. Their primary focus is on the delivery of managed IT services including cloud services (private, public, and hybrid), IT support, virtual CIO, end-user computing, business intelligence, connectivity, and security amongst many others.

4. Affinity MSP

Affinity MSP promises a responsive IT support team that responds to calls within 5 seconds and resolves issues within 24 hours. With a transparent pricing structure and over 100 customers with a 98% satisfaction rate, Affinity MSP aims to offer technical solutions that empower your business with cutting-edge solutions, and efficient technical support.

5. Interactive

As Australia’s largest privately-owned IT company, Interactive is focused on delivering sector-leading managed services and technical expertise tailored to your business requirements. Interestingly, they are committed to sustainability and running on 100% renewable energy by 2025. In addition, they only partner with local suppliers who share the same values.

6. Xello

With headquarters in Melbourne, Australia, Xello focuses on providing managed services delivering cloud-focused, future-proof digital outcomes using the latest in cloud technology.  They offer four core services: cloud, cybersecurity, data, and managed services and show expertise across a range of niches including heavy industry & retail, financial services, government, and commercial.

7. Powernet

Powernet is a Melbourne-based IT support company that promises to help Australian businesses achieve efficiency through the provision of secure platforms and strategic technology decisions. With over 20 years of industry experience, they have forged key strategic partnerships with other organisations with a focus on productivity, while cultivating an internal culture that supports growth, encourages peer support, and fosters warmer connections with their clients.

8. ITtelligent

Established in 2006, ITtelligent provides managed services to organisations of varying sizes, with a focus on proactive management, rather than just responsive management that kicks in when problems arise. With over 20 qualified systems engineers, cost-effective flexible pricing, and 24/7/365 phone support, ITtelligent aims to effectively bridge the gap between internal IT capacity and the fast-paced, demanding business environment.

9. LogicalTech

Logicaltech boasts 30 years of industry excellence in delivering secure and robust technical solutions to businesses. Their expertise covers a broad range of areas including cloud computing, Microsoft solutions, security, data storage, consulting, Oracle, digital product development, and much more. They also have a strong focus on corporate social responsibility, donating time, services, and resources to local charities while facilitating an internal corporate citizenship program.

10. Technetics

Since 2003, Technetic has offered intelligent managed IT services and support solutions to businesses of varying sizes and of diverse industry sectors. As a process-oriented organisation, Technetics has invested in a range of cutting-edge tools and technologies in its aim to deliver its promise of high-quality service delivery that improves clients’ business processes and optimises the return on clients’ investments.