“We worked with Linktech Australia to quickly scale the Citrix platform to incorporate all our studios across the United Kingdom, Singapore and Australia.”
Johnny Chloride – Hassell Design Systems Manager
In late January 2020, the COVID-19 outbreak was starting to sweep through parts of China and Hong Kong, which prevented staff from being able to attend their studios to work. The majority of the design staff use high-end workstations and were not equipped with laptops.
Hassell’s biggest challenge was to allow the affected designers to be able to work from home effectively. They had an existing Citrix Virtual App environment with NVIDIA virtual GPU enabled servers. However, the underlying hardware would not cater to the entire Asia based workforce. Even if it did, the latency from China to Melbourne would impact the user experience.
Hassell’s Technology staff teamed up with Linktech Australia to expand the existing Citrix Virtual App environment based in Melbourne. Linktech Australia configured Citrix Remote PC Access and a Citrix Application Delivery Controller (ADC) VPX in their Hong Kong studio.
The solution ties an authorised user to their specific workstation. Remote PC Access enables the authorised staff member to securely log on to their physical Windows PC back in their office from an untrusted personal PC at home. The user’s experience is just like they are back in their office PC, and there was no need to procure any additional hardware.
Users were directed to install the Citrix Workspace client app and connect to the Hassell Citrix platform, where they authenticated using their Windows/Active Directory details. Upon successful authentication, the staff member is presented with an icon representing their Office PC. Once the icon is clicked, they are automatically signed into their own desktop remotely. Because the user is connecting directly to their existing PC, very little training was required.
“With the success of the platform in China we worked with Linktech Australia to quickly scale the Citrix platform to incorporate all our studios across the United Kingdom, Singapore and Australia. This just wouldn’t have been possible without Linktech Australia’s expertise. Our teams are now working effectively from home, reducing risk and continuing to meet project deadlines,” says Hassell Design Systems Manager Johnny Chloride.
Thanks to the new pricing model, Hassell only pays for the licences when utilised (per user/per month) with no lock-in contracts or commitments.