What We Do

You’ll get fast decisions, responsible technicians and quality outcomes.

IT Support Pricing & Costs

Get a quote for your outsourced IT support

Calculate the cost of IT support services, per user or per month. Flexable billing, monthly or pre-paid. Local engineers in NSW & Vic, affordable & honest.

IT Support Pricing & Costs

Why outsource your IT support and how much should you pay?

Whether you’re small, medium or a large enterprise outsourcing your IT support, we keep you ahead of the game. The business case for outsourced IT varies, the main reasons our clients choose outsourced support includes:

  • Improved business processes
  • Scaling capacity as demands change
  • Improved compliance
  • Better cost controls
Support Pricing

Calculate your support pricing and get a plan that suits your needs

If you need better support for your business or you would like to know more about the costs involved for outsourced IT, complete the form and we’ll calculate a quote for your specific needs. It doesn’t matter if you are looking for costs per user, per hour or even per month, we have a plan that suits your businesses needs, no matter your size.

Support Plans

Choose your IT support plan

At Linktech Australia, we value quality which is why all of our support team physically based in Melbourne or Sydney. Customise your managed IT support plan below. Every business has unique requirements, and that’s why we offer several base plans which can be customised to suit your specific needs. We work with small organisations right up to large enterprises, if you need to calculate your IT support costs, please complete the form.

Server Support
User & Device Support
Network Device Support
Infrastructure Support

Server Support

Starter
24/7 Health Monitoring
  • Common Application Updates
  • Backup Monitoring
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Management
  • Proactive Maintenance
  • Access to tools
  • Access documentation
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
premium
24/7 Health Monitoring
  • Common Application Updates
  • Backup Monitoring
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Management
  • Proactive Maintenance
  • Access to tools
  • Access documentation
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
Platinum
24/7 Health Monitoring
  • Common Application Updates
  • Backup Monitoring
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Management
  • Proactive Maintenance
  • Access to tools
  • Access documentation
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings

Network Device Support

Starter
SNMP Monitoring
  • Configuration Backups
  • Automated Mapping
  • Network Documentation
  • IP Address Management
  • Live & Historic Data
  • Hardware Event Notification
  • Remote Support
  • Traffic Insights
  • Onsite Support
  • 24 Hr Support Coverage
  • Quarterly Strategy Meetings
Premium
SNMP Monitoring
  • Configuration Backups
  • Automated Mapping
  • Network Documentation
  • IP Address Management
  • Live & Historic Data
  • Hardware Event Notification
  • Remote Support
  • Traffic Insights
  • Onsite Support
  • 24 Hr Support Coverage
  • Quarterly Strategy Meetings
Platinum
SNMP Monitoring
  • Configuration Backups
  • Automated Mapping
  • Network Documentation
  • IP Address Management
  • Live & Historic Data
  • Hardware Event Notification
  • Remote Support
  • Traffic Insights
  • Onsite Support
  • 24 Hr Support Coverage
  • Quarterly Strategy Meetings

User & Device Support

Starter
24/7 Health Monitoring
  • Common Application Updates
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Monitoring
  • Account Support
  • Remote Support
  • Onsite Support
  • Microsoft 365 Support
  • 24 Hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
Premium
24/7 Health Monitoring
  • Common Application Updates
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Monitoring
  • Account Support
  • Remote Support
  • Onsite Support
  • Microsoft 365 Support
  • 24 Hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
Premium
24/7 Health Monitoring
  • Common Application Updates
  • Monthly Reporting
  • Anti-virus software
  • Hardware Event Notification
  • Backup Monitoring
  • Account Support
  • Remote Support
  • Onsite Support
  • Microsoft 365 Support
  • 24 Hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings

Infrastructure / Appliance Support

Starter
SNMP Monitoring
  • Configuration Backups
  • Performance & Capacity Monitoring
  • Hardware Event Notification
  • Documentation
  • Backup Monitoring
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
Premium
SNMP Monitoring
  • Configuration Backups
  • Performance & Capacity Monitoring
  • Hardware Event Notification
  • Documentation
  • Backup Monitoring
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings
Platinum
SNMP Monitoring
  • Configuration Backups
  • Performance & Capacity Monitoring
  • Hardware Event Notification
  • Documentation
  • Backup Monitoring
  • Remote Support
  • Onsite Support
  • 24hr Support Coverage
  • Security Advisory
  • Quarterly Strategy Meetings