What We Do

You’ll get fast decisions, responsible technicians and quality outcomes.

Quality IT Managed Services for Australian businesses

Access a professional and reliable IT team for all your technology needs.
End User Support
Endpoint as a Service
Backup as a Service
Infrastructure Support
Networking as a Service
Office 365 Support

Enhance your cyber security and streamline your operations with our team of experts

IT infrastructure is the lifeblood of businesses in the modern era, so companies need to ensure their technology is not only running smoothly but is also secure and reliable. That is where we come in. Our team of experts can help you with everything from managing your entire infrastructure to developing a security strategy that keeps your business protected.

Our experts can help provide high quality IT services to meet customer needs, develop an IT infrastructure that supports business goals and objectives, optimise the usage of resources and IT assets through the use of cloud technology, such as Office 365, SharePoint, and Azure, provide a single point of contact for all your IT needs, and connect your organisation with the latest Microsoft technologies such as Windows 11, Windows 365, Microsoft 365, and Windows Server 2022.

Our experts are here to support your business’s technology needs with a range of IT managed services that can help improve the efficiency, performance, and security of your business. Whatever your business needs, we have got a solution for you. From cyber security to cloud solutions and IT support and everything in between, our experts are ready to help.

Improve security and operations
Enhance the customer experience
Benefit from fixed monthly costs
Access a 24/7 technical support team
Maximise infrastructure uptime

Ensure your IT is maintained, supported, and right for your business

At Linktech Australia, we understand the importance of your IT. We also understand that it’s not something that you can afford to take a gamble on. We’ll work with you to ensure your IT is maintained, supported, and right for your business operations, so your business can thrive.

We offer a range of managed IT services in Melbourne, Sydney, Perth, and nationwide to help you maintain your IT, boost efficiency, and achieve your business objectives. Our managed service offerings are designed to help you get the most out of your IT, so you can focus on the things that are truly important to your business. We can help with everything from managing your network to developing a quality cloud-based disaster recovery strategy.

We’re on hand to support your business’s technology requirements with a range of services that can help improve the efficiency, performance, and security of your business. Whatever issues you’re facing—even if they don’t involve Office 365—we’ve got a solution for you, and we’re ready to help.

Whether you’re looking for a single point of contact, an IT expert that can support your entire organisation, or simply an IT professional to assist with one specific project, we have the solution for you.

Get a service level agreement that exceeds your expectations

A service level agreement (SLA) is a contract between you and a provider that guarantees the level of service you’ll receive. It outlines the agreed upon performance levels and what will happen if those levels are not met.

At Linktech Australia, we offer SLAs tailored to your business’s needs. We’ll work with you to understand your IT requirements and design an SLA that doesn’t just match your expectations – it exceeds them. You can choose from our standard range of services, or we can design something customised just for you.

We are here to ensure you get the support you need, when you need it, whether it be in the form of remote support, managed IT support, service desk, modern workplace solutions and implementation services for Microsoft 365 (Office 365), Azure, and more. And with a range of SLAs available, we’ll make sure that your IT is always operating at peak performance. We are here for your business 24/7/365, so you can rest assured that we have got your back.

From desktops and mobiles to data centres and core infrastructure, we do it all and more!

We’re a full-service managed IT service company, so you can be sure that we’ll cover all your technology requirements. We offer everything from core infrastructure management to desktop support and mobile device management, and we’ve got the solutions you need to keep your business up and running.

At Linktech Australia, we don’t believe in a one-size-fits-all approach, so we design customised services and solutions that are tailored to your unique business requirements. Our team of elite IT professionals will work with you to understand your business’s digital environment and technology needs, including the size of your organisation, the number of employees, industry type, etc., so we can ensure that every solution is specifically designed for your business, and your IT is always working at peak performance.

We believe that the customer always comes first, so our entire team is dedicated to providing exceptional IT services and support to our clients, and we’re here for you 24/7/365. We offer a range of flexible service options and SLAs, so you can choose one that best suits your business’s needs. Whether it’s a full-scale IT infrastructure review or a simple desktop support call, we’ve got you covered.

High-quality managed IT services for ALL Australian businesses

When it comes to information technology, there’s a lot that can go wrong. And when it does, you need someone on hand to help you fix it.

That’s why we’re here for your business 24/7/365 – not just for the first few months, but for the entire lifecycle of your IT. We’ll be there when you need us, and we’ll be on hand to support your business with a range of IT solutions and services, so that you can focus on the things that are important to your business.

Our managed IT services cover everything from end user and Office 365 support through to Endpoint as a Service and Backup as a Service. No matter what issues or challenges you’re facing, we have the services and solutions you need.

Our experts can also help with IT strategy & planning, project management, cyber security, network management, cloud migrations and support, and more.

We are based in Melbourne, Sydney, and Perth, but our managed IT services are available to all Australian businesses, so no matter what kind of business you are, we can help you!

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Managed IT services for SMBs and mid-market enterprises – frequently asked questions (FAQs)

Managed IT services consist of outsourcing IT support to managed service providers (MSPs). These arrangements allow companies to focus on their core competencies while IT experts take care of any technology needs. Contracts known as service-level agreements (SLAs) specify the actions and expectations of the organisations involved.

MSPs provide organisations with a variety of services. Typically, managed IT services cover software maintenance, cyber security assessments, IT support, disaster recovery, and more. MSPs take a holistic approach to technological upkeep.

Managed IT services can enhance the performance of organisations while keeping technologies updated and secure. Other advantages include reduced downtime, less waste, comprehensive support for any technical issue, increased agility, etc. Businesses that invest in managed IT services can focus on their customers and scaling up.

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Paper - Microsoft Office 365 Business