In the current era, Australian businesses are increasingly reliant on technology for their day-to-day operations. Technology such as computers, email, collaboration apps, etc simplifies a lot of otherwise cumbersome business activities, helping businesses grow much faster. On the downside, technology is not infallible and is subject to breakdowns and malfunctions which can grind business activities to a halt, until resolved.
This is why access to IT support services is important to every Australian business. Whether you choose to create an internal IT support team from the ground up or outsource your support needs to an external team, it is important to have a competent, reliable support team handy to deal with all your business breakdowns and IT challenges. IT support services can save your business time and money in the long run by reducing downtime, keep your business network secure, and even offering advice through consultation on your long-term technology requirements. However, it can be tricky to navigate through support providers able to adequately support your business needs, especially if you are based in Melbourne, Australia.
That’s why we created this list. If you’re looking for the best IT support companies in Melbourne Australia to outsource your support to, here’s our list of top 10 support providers in the city of Melbourne, Australia.
With over 15 years of IT industry experience, Linktech prides itself in its customer-centricity towards IT support. Rather than offer one-size-fits-all solutions, they take a personalised approach, working closely with clients to deliver IT support that works as an extension of your business. Their IT consultants build, run and optimise technology strategies for business owners, providing world-class support with quick response times at a manageable cost.
Based in Melbourne and Sydney, they offer IT support services to small, medium, and enterprise customers in healthcare, manufacturing, professional services, education, and the entertainment industries.
Interscale promises a new approach towards IT support services with a focus on reliability, trustworthiness and ready availability for their wide range of clients from start-ups to established businesses. For a fixed monthly fee, they offer access to a team of knowledgeable and diverse IT professionals, available at the first point of contact when needed.
Australian IT Group is an IT support service provider known for providing reliable and affordable support to businesses across Australia. Based in Melbourne, they provide flexible communication solutions that scale and adapt to their client’s demands, empowering them to do more, faster, and with less effort and less money. They primarily provide IT support to small, medium-sized businesses, promising fast response times and friendly computer technicians.
Based in Southbank, Urban IT Services offer IT support to local Melbourne-based businesses, as well as nationwide throughout Australia. Urban IT Services offers IT support that is scalable to support business growth and customised to fit your specific business needs. With a speciality in providing support to lawyers and small businesses, they promise a dependable infrastructure with round-the-clock availability.
TechInnovate provides IT support to businesses of various sizes based in Melbourne, delivered by engineers with certifications from leading technology firms such as Microsoft, Cisco, and Sophos. They offer a level of expertise that focuses on developing familiarity with IT infrastructure to allows them to resolve their client’s problems easily. In an attempt to stand out from the competition, they offer monthly complimentary consulting sessions to their clients, as well as 24/7 system monitoring.
6. MCG Computer
Established over 25 years ago, MCG Computer is Melbourne’s leading, longest-serving IT support company. With a focus on offering industry rates as low as $2/day, MCG promises IT support solutions that contribute to client’s business value while reducing IT costs and protecting against data loss. They boast of a team of professionals, able to offer custom-made SLAs with guaranteed support solutions.
Based in the Melbourne CBD, ITBIZ Support provides companies with IT support services through a friendly team of engineers with an immense passion for technology. The promise to resolve IT challenges quickly and efficiently, minimising disruption to business operations while improving productivity and system uptime.
With 10 years in the industry, Go Click On promises both the skills and the experience required to create delightful experiences for their clients. They offer all new clients a complimentary IT assessment, with comprehensive and non-comprehensive agreement options. Their website features a clear pricing structure for both onsite and remote IT support services – making it easier for potential clients to select a preferred package.
Over the last 10 years, AttaFix has offered specialist IT support to small businesses, especially medical practices throughout Australia. They provide support services which include medical management software such as Genie, as well as Medicare billing and patient results software.
Benchmark IT Services is an Australian company operating from the heart of Melbourne, serving small and mid-sized businesses. Boasting over 150 happy customers and over 10 years of industry experience, Benchmark IT employs a talented team of professionals with a firm grasp of major technology platforms.