What We Do

You’ll get fast decisions, responsible technicians and quality outcomes.

tech-support

How technology impacts the employee experience

Technology has become an essential part of our daily lives, and a key differentiating factor for businesses. Companies that understand this and take action will see far greater results with their employee experiences than those who remain on the sidelines. 

In the workplace, this increased presence of technology means greater access to tools, resources, and each other. It also means an increased expectation of how we work and collaborate.

This increased presence of technology means greater access to tools, resources, and one another. It also means an increased expectation of how we work and collaborate.

In order to stay competitive, companies need to adopt new technologies that will help them attract and retain talent. It is not enough to just have a great product or service anymore; employees want to feel like they are being taken care of as well.

Using data to create a personalised employee experience

Personalising the employee experience means a lot more than just giving employees names on their badges. It means tailoring the employee experience to the individual. This is important because humans are more likely to stay with a company if they feel appreciated. This means you can use data to create a more personalised experience, including:

Recognition: Does your company praise and recognise great performance? Does it have programs to celebrate team wins and other special occasions?

Communication: Do employees feel comfortable communicating, both within the team and with supervisors? Is there a way to have conversations with, or upload documents to, employees in a way that keeps privacy in mind?

Resources: Does your company have the necessary resources available to employees when they need them? This could include training sessions, support for professional development, or mentorship programs.

Encouraging employee engagement

Engagement is the feeling of enthusiasm and excitement that comes from being part of something. When employees are engaged, they’re likely to stick around longer, work harder, and retain loyalty to the company. Engagement is a key part of the employee experience, and it’s affected by a number of factors, including the tools and resources you provide, how you communicate, and how you manage employees.

Tools and resources are key. The more tools and resources you provide, the more engaged your employees are likely to be.

Building a tech-enabled experience

Employers need to be using tech-enabled tools and apps to connect with their employees on a more personal level. Using digital tech to make work more efficient and productive for everyone will also enhance the day-to-day employee experience.

The tech-enabled employee experience is a trend in the workplace that focuses on delivering more than just the work. The focus is on creating an experience that will engage employees, make them feel valued, and help them to be more productive.

Using tools like video conferencing, online training programs, and even virtual team-building activities can keep everyone on the same page, regardless of where they are working, and improve your company culture by communicating constantly with your employees and enabling them to communicate with one another on a regular basis.

Improving digital communication

While face-to-face communication is still important, especially in a small business setting, it’s not as essential as it once was. If you’re in a remote or hybrid work setting, video conferencing is a great way to maintain communication and get work done with others. If you have a team that resides primarily online, then online messaging and collaboration tools are essential.

One of the most popular workplace communication technologies is Microsoft Teams. It is an instant messaging app that allows you to chat with text, voice, and video, screen-share with your co-workers, as well as share files, and collaborate on documents in real-time. 

Teams also integrates with other Microsoft apps like OneDrive and SharePoint, which allow for easy communication between different teams and departments. This technology streamlines workplace communication by making it easier for employees to stay in touch with their team members and get updates on their work progress.

Promote digital dexterity

Digital dexterity is the ability to use a variety of tools efficiently. It promotes an agile work environment and allows employees to pick up new skills quickly and use them in new ways.

Digital dexterity is also important for employees who work remotely. An employee who can use online communication and collaboration tools, access files stored in the cloud, and use digital tools to schedule appointments is more valuable than someone who does not know how to use modern digital tools and apps.

Promoting digital dexterity means guiding your employees on how to use newly implemented technology through training courses, webinars, and regular communication.

Creating the right experiences for your employees

With the rise of cloud computing, data storage, and an abundance of other IT options, there are many ways to integrate technology into your workplace. Finding the right technologies that are essential for an optimal employee experience and improving your business’s daily operations can be tricky.

The IT experts at Linktech Australia have all the expertise and experience to help you find the perfect technology that will enhance your employee’s workplace experience, increase productivity, and match your internal operations. Talk to them today and discover the right digital tech for your business.