For when you need IT yesterday. Responsive & unlimited IT support for your business.
Calculate the cost of IT support services, per user or per month. Flexable billing, monthly or pre-paid.
Local engineers, affordable & honest.
Why outsource your support?
Whether you’re small, medium or a large enterprise outsourcing your IT support, we keep you ahead of the game. Though the business case for outsourced IT varies, the main reasons our clients choose outsourced IT include improved business processes, scaling capacity as demands change, improved compliance and better cost controls.
Calculate your costs and get a support plan that suits your needs
If you need better support for your business or you would like to know more about the costs involved for outsourced IT, complete the form and we’ll calculate a quote for your specific needs. It doesn’t matter if you are looking for costs per user, per hour or even per month, we have a plan that suits your businesses needs, no matter your size.
IT support plans with unlimited support.
100% Australian based support desk with 24/7 access. Customise your managed IT support plan. Every business has unique requirements, and that’s why we offer several base plans which can be customised to suit your specific needs. At Linktech Australia, we work with small organisations right up to large enterprises, if you need to calculate your IT support costs, please complete the form.
Server Support
Starter
24×7 Health Monitoring
Windows and Common Application Updates
Backup Monitoring
Monthly Reporting
Anti-virus software
Hardware Event Notification
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Premium
24×7 Health Monitoring
Windows and Common Application Updates
Backup Monitoring
Monthly Reporting
Anti-virus software
Hardware Event Notification
Backup Management
Proactive Maintenance
Access to common tools and documentation
Onsite Support
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Platinum
24×7 Health Monitoring
Windows and Common Application Updates
Backup Monitoring
Monthly Reporting
Anti-virus software
Hardware Event Notification
Backup Management
Proactive Maintenance
Access to common tools and documentation
Onsite Support
24 Hour Support Coverage
Security Advisory
Quarterly ICT Strategy Meetings (Virtual CIO)
Network Device Support
Starter
SNMP Monitoring
Configuration Backups
Automated Mapping
Network Documentation
IP Address Management
Live and Historic Data
Hardware Event Notification
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Premium
SNMP Monitoring
Configuration Backups
Automated Mapping
Network Documentation
IP Address Management
Live and Historic Data
Hardware Event Notification
Traffic Insights (Flow Data)
Onsite Support
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Platinum
SNMP Monitoring
Configuration Backups
Automated Mapping
Network Documentation
IP Address Management
Live and Historic Data
Hardware Event Notification
Traffic Insights (Flow Data)
Onsite Support
24 Hour Support Coverage
Security Advisory
Quarterly ICT Strategy Meetings (Virtual CIO)
User & Device Support
Starter
24×7 Health Monitoring
Windows and Common Application Updates
Monthly Reporting
Anti-virus software
Hardware Event Notification
Backup Monitoring
Account Support
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Premium
24×7 Health Monitoring
Windows and Common Application Updates
Monthly Reporting
Anti-virus software
Hardware Event Notification
Backup Monitoring
Account Support
Remote Support
Onsite Support
Microsoft / Office 365 Support
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Platinum
24×7 Health Monitoring
Windows and Common Application Updates
Monthly Reporting
Anti-virus software
Hardware Event Notification
Backup Monitoring
Account Support
Remote Support
Onsite Support
Microsoft / Office 365 Support
24 Hour Support Coverage
Security Advisory
Quarterly ICT Strategy Meetings (Virtual CIO)
Infrastructure / Appliance Support
Starter
SNMP Monitoring
Configuration Backups
Performance and Capacity Monitoring
Hardware Event Notification
Documentation
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Premium
SNMP Monitoring
Configuration Backups
Performance and Capacity Monitoring
Hardware Event Notification
Documentation
Backup Monitoring
Remote Support
Onsite Support
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Platinum
SNMP Monitoring
Configuration Backups
Performance and Capacity Monitoring
Hardware Event Notification
Documentation
Backup Monitoring
Remote Support
Onsite Support
24 Hour Support Coverage
Security Advisory
Quarterly ICT Strategy Meetings (Virtual CIO)