Remote IT Support
Now you can access secure and professional 24/7 support wherever you are in Australia. We aim to provide Australias most responsive technical support.
24/7 IT support desk
Phone, email & remote support
Certified Microsoft experts
Australian based support desk
82.5% of issues solved within five minutes
We take pride in fixing technical issues before our customers notice them. From May 2018 to June 2019, our team fixed 82.5% of our customers issues within five minutes or less.
Supporting your technology, wherever it is.
Get the support you need from home or the office. Our professional support team are certified in a range of solutions including Microsoft, Citrix, VMware, Sophos, Security and networking technologies.
Keep your employees productive with technology that works. Our goal is to make sure your people have the technology they need, and it works when they need it. With remote monitoring software, the team at Linktech Australia can track and make sure all your systems are running as they should. If an issue is detected, our 24/7 support team will get into action and fix any issues we detect.
Supporting your remote workforce
Create a productive workplace with improved culture. You’ll get access to the latest technology that supports a secure and flexible working environment.
When an issue occurs, the old model of break-fix or having support personnel arrive in person is not scalable or affordable for the modern business. When employees work from home or overseas, getting someone on-site isn’t always possible.
When your business subscribes to Linktech Australia’s remote support services, your technology assets will be monitored remotely. When a significant issue does occur, your employees will have access to phone, email and an online portal that tracks all issues.
- Get help anywhere
- Fast response times
- Empower remote workers
- Certified specialists
Do you need remote IT support?
Take care of your employees and technology, wherever they are.
Increase productivity
Proactively monitor your devices and end-points. We know when your technology has an issue often before your staff notice it. We fix issues before they become a significant problem.
Customer satisfaction
Access our Australian-based support team who are located in Melbourne and Sydney. Our team are ready to support your employees even if they are located in the office or at home.
Reduce your support costs
Access Linktech Australia’s team of certified specialists for a fraction of the cost when compared to on-site IT departments.
Peace of mind
Relax, our remote team of IT support professionals located in Australia are measured on responsiveness and customer satisfaction.
Remote IT Support in Melbourne
Get help from our team of certified IT support consultants based in Melbourne. Linktech Australia’s Melbourne team are ready to help you with your any technology issue your employees may have. We can help set up new employees remotely, patch and fix software issues or investigate security issues.
Each support request is unique; we have a range of support options available for your business needs. If you’re looking for a Melbourne support desk that’s available 24/7 and can remotely fix issues before they are noticed, Drop us a line, and our IT support consultants will be more than happy to discuss your options.
Get technology support from Sydney, NSW
Linktech Australia has a team of certified support consultants based in Sydney who can help your employees wherever they are; working from home or in the office. We have a support option available for your business needs.
Increase employee satisfaction and productivity with rapid problem resolution. We have a range of support options available for your needs. All businesses are different, and technology demands change over time. This is why we have support packages for small teams up to large tier-2 enterprises. Get in touch with our support team in Sydney and discover how we can keep your employees productive wherever they are.
Choose support that’s remotely monitoring your technology and fixing issues before they become a major problem.
- 24/7 technology support that cares
- Located in Australia
- Design, manage & support
- Proudly Gold Certified Microsoft Partners
- Friendly IT support team
- Remote helpdesk in Vic & NSW
- Results-driven IT support services