What We Do

You’ll get fast decisions, responsible technicians and quality outcomes.

10 Benefits of Outsourcing Your IT Support

In today’s business landscape, technology is what keeps many companies running. Whether it be EFTPOS terminals, Point of Sale (POS) units or more complicated items such as cloud computing software, these keep your business going. Many companies enjoy more efficient work processes because of new developments in IT.

If you want to keep your work practices smooth and trouble-free, outsourcing IT support is a must.

The most common way to outsource IT support for a business is through a Managed Service Provider (MSP). An MSP can provide all the IT services and support you need for your business. Your chosen IT services provider will help with a multitude of tasks such as network monitoring, management, security, authentication, backup and recovery, and so much more. Let’s explore the many ways employing an MSP can be the best business decision you ever make.

1. An MSP can help with the implementation and setup of new equipment for your business.

It can be a long an arduous process for businesses to implement, set up, and integrate new equipment so that it works seamlessly within the current IT environment. However, an MSP has the training and know-how to get the job done quickly, professionally, and perfectly without impacting your daily operations.

2. You don’t have to worry about the ongoing expense of having an in-house IT professional.

An in-house IT team often comes with limited experience and knowledge when it comes to all areas of IT, but with an MSP, you will receive the benefits of an entire team who are specialists in their respective IT areas. Therefore, with an MSP, you get a team with more knowledge and experience than an in-house IT team can provide at a fraction of the cost.

3. ALL your IT needs are covered with an MSP.

MSPs provide an end-to-end service which is not comparable to the service obtained from an in-house IT team alone. With only an in-house team, you would be required to hire different staff members to take care of your end-user support, network support, application support, and infrastructure support, which could end up blowing your budget unnecessarily. MSPs provide all the specialist services and technicians you need in one team, whenever and wherever you need them, and it won’t break your budget. On the contrary, businesses who partner with an MSP for their IT needs actually end up benefiting from significant cost-reductions as a result.

4. You can focus on bringing in new clients and chasing leads

As your IT needs will always be covered by your MSP. Outsourcing IT services will give you time to focus on what you do best.

5. IT issues rarely occur at a convenient time.

Problems can frequently happen on weekends, late at night, or outside of standard business hours which means that it may take longer to fix when relying solely on your in-house team. With an MSP, you can have IT support services when your small business needs it – not just when it is convenient for the professional.

6. You decrease the risk of financial loss due to old, slow or poorly working systems.

Many businesses can suffer data loss or loss of sales due to software or hardware operating poorly. When you have an MSP by your side, they will ensure that all your systems are working efficiently. Additionally, a smooth IT system will lead to happier employees because they no longer feel frustrated by the problems of an inefficient system. They can do their jobs better and this leads to an increase in productivity and profit.

7. Another advantage of outsourcing your IT services

is that all your compliance and security issues will be maintained. This is a huge concern for any business at the moment. An MSP will install the latest security for your data protection. Threat actors are a very real threat to any business big or small.

As attackers target any business – big or small – these days, a solid security system is imperative.

8. When your IT systems are working at their best your small business is running at its best.

This increases your competitive advantage and levels the playing field with larger companies. Also, as you will be paying a fraction of what a larger company with in-house IT services will be forking out, your costs will not have to rise, and you can remain competitive with price as well as service.

9. Your MSP will have up to date knowledge of all the latest trends

And ways to increase efficiency for your business. You can decide what you need for your budget and if it’s worth the investment. However, it’s a great feeling to know that an expert is on the other end of the line when you need it.

10. Should the worst happen, you have the best by your side.

We never like to think of the worst-case scenario, but fire, floods, and data breaches happen. When you outsource your IT services, you can rely on your MSP to have you back up and running in the shortest time possible! And that knowledge alone can help you sleep at night.

At Linktech Australia, we want to take the pressure of IT management off your shoulders and put it into our experienced hands. We are experts at protecting businesses from security threats and helping your small business innovate with the latest technology. Contact the team today for a chat or quote to see how we can help you!