Virtual IT and Managed Services

Reliable, Proactive IT Support and Management
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We Manage Your IT Systems So You Don’t Have To

Whatever your IT needs are, we’ve got you covered. From your mobile, desktop to the data centre and core infrastructure.

Running a business involves a lot of work, and businesses are finding that there are not enough hours in a day to ensure everything is operating efficiently. Linktech Australia offers a comprehensive range of managed services that extend your business’ IT.

As enterprise organisations begin to place compute workloads into the cloud and transform their datacenters and infrastructures to harness the power of virtualization, IT is under immense pressure to rethink and redesign how to deploy and manage technology within their environments.

We work closely with our customers to create a tailored solution, that delivers exceptional services at an affordable cost.

To re-think your approach for delivery of IT Services is both time and knowledge intensive. Helping you to spend more time on growing your business and less on running your business may require managing IT Operations differently. The suite of Managed Services offering of Linktech Australia ensures that your overall IT environment continues to function optimally as your needs change. Our range of services include:

Service Desk

Increase user productivity and lower support costs with rapid problem resolution, improved service levels, with prepaid support or contract terms that increase user satisfaction, and fixed per user costs.

Our Service Desk includes phone and remote user support for PC hardware and software, complete call management, software hotfixes required for support and online reporting.

  • Australian-based service desk
  • 24 x 7 phone, email and remote support
  • Single number for all issues
  • Tailored to your business requirements
  • Monthly reports
  • Rapid response to major issues

PC Management

Get comprehensive PC management services for a fixed monthly fee, significantly reducing the overall cost of computing.

Your business productivity will increase when staff is freed from the distractions, disruptions and costs of selecting, implementing, and managing systems and users. We provide a single point of contact, so you can concentrate on your business, not your computer systems

Network and Security Management

Access proactive health monitoring of your critial systems and network infrastructure and makes sure they are providing the protection and connectivity your company needs so you can focus on your business.

  • Integrated Managed Infrastructure for Networking;
  • MultiNetwork Services;
  • Network Transformation and Outsourcing Services;
  • On-prem, private-cloud & multi-cloud management.

On-site Support

Get the support you need for a high quality, comprehensive support program that complements our remote managed services and customised for the specific needs of your business and budget.

  • Staff augmentation;
  • Onsite placement aervices;
  • Short or mid-term, temporary or project-specific staffing support;
  • Ad-hoc, pre-paid or scheduled support.

Virtual Server

Rapidly adopt virtualisation and cloud computing in your organisation..

We help companies address the server and workload monitoring and management requirements experienced with the move to more highly virtualised environments and provisioning of private cloud architectures, ensuring that your Windows server workloads and VM-ware hosts are monitored and maintained.

Relax, let the experts take care of your IT

Speak with our Managed Services team today.