Managed Services

Running a business involves a lot of work, and businesses are finding that there are not enough hours in a day to ensure everything is operating efficiently. Linktech Australia offers a comprehensive range of managed services that extend your business’ IT.

We work closely with our customers to create a tailored solution, that delivers exceptional services at an affordable cost.

As enterprise organisations begin to place compute workloads into the cloud and transform their datacenters and infrastructures to harness the power of virtualization, IT is under immense pressure to rethink and redesign how to deploy and manage technology within their environments.

To re-think your approach for delivery of IT Services is both time and knowledge intensive. Helping you to spend more time on growing your business and less on running your business may require managing IT Operations differently. The suite of Managed Services offering of Linktech Australia ensures that your overall IT environment continues to function optimally as your needs change. Our range of services include:

Service Desk

Linktech Australia increases user productivity and lowers support costs with rapid problem resolution, improved service levels, increased user satisfaction, and fixed per user costs. Our Service Desk includes phone and remote user support for PC hardware and software, complete call management, software hotfixes required for support, and online reporting.

PC Management

Linktech Australia provides comprehensive PC management services for a fixed monthly fee, significantly reducing the overall cost of computing. Your business productivity will increase when staff is freed from the distractions, disruptions and costs of selecting, implementing, and managing systems and users. We provide a single point of contact, so you can concentrate on your business, not your computer systems

Network and Security Management

Linktech Australia monitors the health of your security systems and network infrastructure and makes sure they are providing the protection and connectivity your company needs so you can focus on your business.

Managed Print Services

Linktech Australia Managed Print Services have a Lite and Enterprise option. In the Lite option, we monitor printing asset availability, vendors and warranty management. The Enterprise option enables you to take control over the cost of printing by assessing business processes, print output and align the right printing asset to your output requirements.

On-site Support

The Services Plans of Linktech Australia provide the onsite support necessary for a high quality, comprehensive support program that complements our remote managed services and is customised for the specific needs of your business and budget.

Virtual Server

Linktech Australia can enable organisations to more rapidly adopt virtualisation and cloud computing. We help companies address the server and workload monitoring and management requirements experienced with the move to more highly virtualised environments and provisioning of private cloud architectures, ensuring that your Windows server workloads and VM-ware hosts are monitored and maintained.

Can we help you?

Contact us at the Linktech Australia office nearest to you or submit an inquiry below.

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