Managed IT Support Services

Your single point of contact for all your IT needs.

Linktech Australia provides you with a remote managed IT department for all your business needs. You’ll have access to your own IT Success Manager, Support Desk and our Team of Experts.

Let's Remove Your IT Burden

Whether it’s your mobile, desktop, data centre or core infrastructure; we have you covered. 

Running a business involves a lot of work, and businesses are finding that there are not enough hours in a day to ensure everything is operating efficiently. Linktech Australia offers a comprehensive range of managed services that extend your business’ IT.

As organisations begin to place compute workloads into the cloud, transform their datacenters and infrastructures to harness the power of virtualization, IT is under immense pressure to rethink how to deploy and manage technology within their environments. Our team has the expertise to handle the most complex IT environments and solve your IT concerns.

Our Process

We work with you to create a tailored solution, that delivers exceptional services at an affordable cost.
Analyse

1. Analyse

We take a good look at your infrastructure, network, security and devices, and then we will provide you with a proposal based on your needs.
Optimise

2. Optimise

We promptly get to work on tiding up and documenting your network, so we can monitor and optimise your systems.
Manage

3. Manage

Our technicians proactively take care of configuring your systems to best practices, while providing ongoing patching and monitoring,
Support

4. Support

We take responsibility for making sure your technology is running seamlessly, we fix issues as they arrive with our 24/7 support desk.

Let's test your network and security

Take our obligation free network and security assesment.

Why should you choose Managed IT Services?

We take care of the setup, installation, configuration, maintaince and support of your equipment.

Affordable experts

You’ll get access to our team of experts at a fraction of your old IT departments cost.

Enhance productivity

We make your business more competitive and efficient by making sure your systems are working seamlessly.

Customer Service

Our technicians are Australian based and ready to take your call with most issues resolved within minutes.

Predictable IT Spend

With a fixed monthly fee, you will know what you are going to pay with no surprises.

Reduce downtime

Our proactive maintenance and monitoring mean that we often know something is about to go wrong and will fix your systems before anything happens.

Peace of mind

Relax knowing that our experts are looking after your technology.

Is your technology provider holding you back?

Take our obligation free network and security assesment.

IT Service Desk

Increase user productivity with rapid problem resolution, improved service levels, with prepaid support or contract terms that increase user satisfaction, and fixed per user costs.

Our Service Desk includes phone and remote user support for PC hardware, desktop and software, complete call management, software hotfixes required for support and online reporting.

  • Australian-based service desk
  • 24 x 7 phone, email and remote support
  • Single number for all issues
  • Tailored to your business requirements
  • Monthly reports
  • Rapid response to major issues
IT Service Desk
Managed Desktop and Support

Managed Desktop and Support

Get comprehensive PC management services for a fixed monthly fee, significantly reducing the overall cost of your technology.

Productivity will increase when your staff is freed from the distractions, disruptions and costs of selecting, implementing, and managing your technology.

We provide a single point of contact, so you can concentrate on your business, not your computer systems

Managed Infrastructure

Access proactive health monitoring of your critical systems and network infrastructure; making sure you have the protection and connectivity your company needs.

  • Integrated Managed Infrastructure for Networking;
  • MultiNetwork Services;
  • Network Transformation and Outsourcing Services;
  • On-prem, private-cloud & multi-cloud management.
Managed Infrastructure
Patch Management

Patch Management

Keep your systems safe from vulnerabilities; we take away the focus on maintaining and updating your technology and give you time to focus on what’s important.

  • Proactive Protection – close vulnerabilities before they are exploited
  • Zero-day deployment – stop vulnerabilities immediately
  • Best of breed – Industry-leading management tools deliver updates to your endpoints and more
  • Flexible – Customised and timely deployment schedule

On-site Support

Access our high quality on-site support program that complements our remote managed services; customised for the specific needs of your business and budget.

  • Staff augmentation;
  • Onsite placement services;
  • Short or mid-term, temporary or project-specific staffing support;
  • Monthly, pre-paid or scheduled support.
On site Support
Virtual Server

Virtual Server

Rapidly adopt virtualisation and cloud computing in your organisation..

We help companies address the server and workload monitoring and management requirements experienced with the move to more highly virtualised environments and provisioning of private cloud architectures, ensuring that your Windows server workloads and VM-ware hosts are monitored and maintained.

Relax, let the experts take care of your IT

Speak with our Managed Services team today.