Running a business involves a lot of work, and businesses are finding that there are not enough hours in a day to ensure everything is operating efficiently. Linktech Australia offers a comprehensive range of managed services that extend your business’ IT.
As organisations begin to place compute workloads into the cloud, transform their datacenters and infrastructures to harness the power of virtualization, IT is under immense pressure to rethink how to deploy and manage technology within their environments. Our team has the expertise to handle the most complex IT environments and solve your IT concerns.
IT Service Desk
Increase user productivity with rapid problem resolution, improved service levels, with prepaid support or contract terms that increase user satisfaction, and fixed per user costs.
Our Service Desk includes phone and remote user support for PC hardware, desktop and software, complete call management, software hotfixes required for support and online reporting.
- Australian-based service desk
- 24 x 7 phone, email and remote support
- Single number for all issues
- Tailored to your business requirements
- Monthly reports
- Rapid response to major issues
Managed Desktop and Support
Get comprehensive PC management services for a fixed monthly fee, significantly reducing the overall cost of your technology.
Productivity will increase when your staff is freed from the distractions, disruptions and costs of selecting, implementing, and managing your technology.
We provide a single point of contact, so you can concentrate on your business, not your computer systems
Access proactive health monitoring of your critical systems and network infrastructure; making sure you have the protection and connectivity your company needs.
- Integrated Managed Infrastructure for Networking;
- MultiNetwork Services;
- Network Transformation and Outsourcing Services;
- On-prem, private-cloud & multi-cloud management.
Keep your systems safe from vulnerabilities; we take away the focus on maintaining and updating your technology and give you time to focus on what’s important.
- Proactive Protection – close vulnerabilities before they are exploited
- Zero-day deployment – stop vulnerabilities immediately
- Best of breed – Industry-leading management tools deliver updates to your endpoints and more
- Flexible – Customised and timely deployment schedule
Access our high quality on-site support program that complements our remote managed services; customised for the specific needs of your business and budget.
- Staff augmentation;
- Onsite placement services;
- Short or mid-term, temporary or project-specific staffing support;
- Monthly, pre-paid or scheduled support.
Rapidly adopt virtualisation and cloud computing in your organisation..
We help companies address the server and workload monitoring and management requirements experienced with the move to more highly virtualised environments and provisioning of private cloud architectures, ensuring that your Windows server workloads and VM-ware hosts are monitored and maintained.